Cakes Order
How far in advance should I place my cake order?
We recommend placing your order at least 2–3 days in advance for custom cakes. However, for same-day orders, please ensure you order before 2 PM.
Can I customize the cake design and flavor?
Yes! We offer a wide range of customizable options for both cake design and flavor. Just let us know your preferences when you place your order through whatsapp at +016 857 9998.
What cake sizes are available?
We offer cakes in various sizes, from small (6 inches) to large (12 inches) depending on the number of servings you need.
Can I make changes to my order after it's been placed?
Yes, changes can be made within 24 hours of placing your order. Please contact us directly to make any adjustments.
Cake Delivery
Do you offer same-day delivery
Yes, we offer same-day delivery if the order is placed before 2 PM. Delivery is available throughout Klang Valley, Shah Alam, and Selangor.
How is the cake packaged for delivery
Our cakes are carefully packaged in secure boxes to ensure they arrive fresh and in perfect condition.
What areas do you deliver to?
We deliver across Klang Valley, Shah Alam, and Selangor. For other areas, please contact us to confirm availability.
Can I track my cake delivery
Yes, you will receive a tracking link once your order has been dispatched, so you can monitor its status.
Pick Up Delivery
Can I pick up my cake instead of having it delivered?
Yes, we offer a convenient pickup option. Just select “Pickup” during checkout.
We will get your order done on specified date & time according the below arrangement, and will inform you accordingly.
Where are the pickup hours?
Our pickup hours are from 10 AM to 6 PM, Monday through Sunday. You can choose your preferred pickup time during checkout.
Where is the pickup location?
Our pickup point is at 9, Jalan PJU 1A/10 Taman Perindustrian Jaya, Ara Damansara, 46050 Petaling Jaya, Selangor, Selangor. You will receive detailed instructions upon confirming your order.
Can someone else pick up the cake on my behalf
Yes, just let us know in advance who will be picking up your order, and we’ll ensure everything is prepared for them.
Cake Payment
What payment methods do you accept?
We accept credit/debit cards, bank transfers, and GrabPay.
Is payment required before the order is confirmed?
Yes, all orders must be paid in full at the time of checkout to ensure they are processed.
Do you offer refunds if I cancel my order?
We offer refunds for cancellations made at least 24 hours before the scheduled delivery or pickup. Please refer to our Shipping & Refund Policy for details.
Is it safe to pay online?
Absolutely. We use secure payment gateways to ensure all your transactions are safe and protected.